Refund policy

Returns & Refund Policy

All Red Peg Laser products are carefully quality checked before being packaged and sent.

We do not accept returns or offer refunds for change of mind.

Please choose carefully before placing your order.

If your order arrives damaged, please contact us within 24 hours of receiving your order.

To assist with your enquiry, please provide:

Please do not use the product if it arrives damaged.

Once we receive your enquiry, we will review the issue and work with you to provide a suitable resolution.

If you believe you have received the wrong item, please contact us within 24 hours of receiving your order.

We will review the issue and arrange a resolution where appropriate.

Where a claim is approved, we will provide a suitable resolution which may include:

Refunds will only be issued where deemed appropriate after assessment.

Once items leave our workshop, responsibility passes to the customer.

If there are any issues with delivery, we recommend contacting the courier directly. We will assist where possible.

For all return, refund, or damage enquiries, please contact us via the website.